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Understand the implications of drug and alcohol misuse on employee health and the workplace.
This course will provide you with the knowledge, skills and confidence to become more assertive.
Tips and advice to make any report you create look the business!
Effective communication could be the single best step you take to improve your work.
95% of customers will give you a second chance if you handle their complaint successfully.
Learn more about managing, controlling and harnessing conflicts with this quick conflict management course.
Decision-making is an important skill in almost every job and a skill employers really value.
Learn how to challenge your thinking. See what is really happening, not what you think is happening
Broken down, emotional intelligence combines 4 elements. This course will give you an insight into each one.
This course will help you understand your obligations in relation to environmental laws.
Understanding equality and diversity in all aspects of work
This bite sized module looks at why you should think of your product or service in three distinct parts.
Find out what the Freedom of Information Act is, and how it is applied in the workplace.
This course will rewire the way you think about feedback and help you see it for the powerful tool it is.
The Harassment and Bullying course is designed to be suitable for every employee in an organisation.
Look at the theory behind how people learn and how you can take that theory into the real world.
Be so good that they can’t ignore you.
Make your meetings better and more efficient.
If your career matters to you, you need to develop your presentation skills.
Want to use your time in the best way possible? Improve your productivity instantly.
We explore the meaning behind SMART, and show you how to set objectives that inspire and motivate.
Find out what social media means for you and your setting.
During this course, you will learn about the four key skills needed to maximise your team working performance.
How do you see the world? This course is different to most unconscious bias e-learning modules.
No matter what role you perform, there will always be a need to challenge and develop yourself.